Return Policy

Return Requests, Reviewed Thoughtfully

ROVEMIO™ reviews return requests based on the item category, condition, included components, and the timing of the request.

📦 Items submitted for review should generally be:

• Unused and unaltered
• Returned with included components when available
• Accompanied by original packaging, inserts, or display parts when possible

Certain items may need additional review because of personalized details, collectible finishes, fragile materials, gift packaging, or item-specific handling requirements.

Before sending an item back, please contact support so the request can be reviewed and the appropriate next step can be shared.

📩 Return support:

service@celyvora.com

Guangzhou Guairen Trading Co., Ltd.